The typical problem
- Paper delivery notes that get misplaced between the warehouse and the office.
- Discrepancies between what was ordered, received, and invoiced that surface weeks later.
- Delivery sign-offs that leave no record anywhere.
- No way to claim against a supplier without the delivery note on hand.
How a document management system solves it
- Capture on the spot: The warehouse manager photographs or scans the delivery note upon receiving the goods.
- Automatic linking: The system links it to the corresponding purchase order.
- Discrepancy detection: If quantities don't match, an alert is generated before the invoice gets paid.
- Filing with traceability: A record is kept of who received the goods and when.